FAQs
Bem-vindo à nossa secção de FAQ, onde encontrarás respostas rápidas e claras às perguntas mais comuns sobre os nossos serviços.
Se não encontrares o que procuras, não hesites em contactar-nos diretamente.
Can I enrol in a new course on the app?
My course content is not loading or appearing blank. What should I do?
If a course module is not appearing, it may be due to your browser blocking pop-ups.
Follow these steps to enable pop-ups for Sport Academy:
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Google Chrome
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Click the three-dot menu in the top-right corner and select Settings.
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Scroll down and click Privacy and security > Site settings.
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Under Content, select Pop-ups and redirects.
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Click Add under Allowed to send pop-ups and use redirects and enter the Sport Academy URL.
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Mozilla Firefox
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Click the three-line menu in the top-right corner and select Settings.
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Go to Privacy & Security and scroll down to Permissions.
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Find Block pop-up windows and click Exceptions.
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Enter the Sport Academy URL and click Allow.
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Microsoft Edge
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Click the three-dot menu in the top-right corner and select Settings.
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Click Cookies and site permissions > Pop-ups and redirects.
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Under Allow, click Add and enter the Sport Academy URL.
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Safari (Mac)
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Open Safari and click Safari > Settings (or Preferences on older versions).
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Go to the Websites tab and select Pop-up Windows in the left menu.
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Find Sport Academy in the list and select Allow.
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After enabling pop-ups, refresh the page and try accessing the course again. If the issue persists, try using a different browser or contact Support.
Can I enrol in multiple courses at the same time?
Absolutely! You can enrol in as many courses as you wish and learn at your own pace.
The course videos won’t load. How can I fix this?
First, ensure your internet connection is stable. Then, experiment with other browsers, such as Google Chrome or Mozilla Firefox. Clear your browser cache and disable any ad blockers that might interfere with the platform.