Skip to content
  • Home
  • Sport Academy
    • For Universities
    • For Experts
    • For Governments
    • For Businesses
    • For Sport Institutions
  • Catalogue
  • Schools
    • Digital and Innovation
    • Governance and Diplomacy
    • Health and Physical Activity
    • Management and Sustainability
    • Training and Performance
  • Home
  • Sport Academy
    • For Universities
    • For Experts
    • For Governments
    • For Businesses
    • For Sport Institutions
  • Catalogue
  • Schools
    • Digital and Innovation
    • Governance and Diplomacy
    • Health and Physical Activity
    • Management and Sustainability
    • Training and Performance
Sign up | Sign in
  • Home
  • Sport Academy
    • For Universities
    • For Experts
    • For Governments
    • For Businesses
    • For Sport Institutions
  • Catalogue
  • Schools
    • Digital and Innovation
    • Governance and Diplomacy
    • Health and Physical Activity
    • Management and Sustainability
    • Training and Performance
  • Home
  • Sport Academy
    • For Universities
    • For Experts
    • For Governments
    • For Businesses
    • For Sport Institutions
  • Catalogue
  • Schools
    • Digital and Innovation
    • Governance and Diplomacy
    • Health and Physical Activity
    • Management and Sustainability
    • Training and Performance
Sign up | Sign in
  •  EN
    •  ES
    •  FR
    •  PT
    •  العربية (Arabic)
    •  简体中文 (Chinese (Simplified))
  •  EN
    •  ES
    •  FR
    •  PT
    •  العربية (Arabic)
    •  简体中文 (Chinese (Simplified))
Sign up | Sign in
  • EN
    • ES
    • FR
    • PT
    • العربية
    • 简体中文
Sign up | Sign in
  • Home
  • Sport Academy
    • For Universities
    • For Experts
    • For Governments
    • For Businesses
    • For Sport Institutions
  • Catalogue
  • Schools
    • Digital and Innovation
    • Governance and Diplomacy
    • Health and Physical Activity
    • Management and Sustainability
    • Training and Performance
  • Home
  • Sport Academy
    • For Universities
    • For Experts
    • For Governments
    • For Businesses
    • For Sport Institutions
  • Catalogue
  • Schools
    • Digital and Innovation
    • Governance and Diplomacy
    • Health and Physical Activity
    • Management and Sustainability
    • Training and Performance
Sign up | Sign in
  • Home
  • Sport Academy
    • For Universities
    • For Experts
    • For Governments
    • For Businesses
    • For Sport Institutions
  • Catalogue
  • Schools
    • Digital and Innovation
    • Governance and Diplomacy
    • Health and Physical Activity
    • Management and Sustainability
    • Training and Performance
  • Home
  • Sport Academy
    • For Universities
    • For Experts
    • For Governments
    • For Businesses
    • For Sport Institutions
  • Catalogue
  • Schools
    • Digital and Innovation
    • Governance and Diplomacy
    • Health and Physical Activity
    • Management and Sustainability
    • Training and Performance
Sign up | Sign in
  • EN
    • ES
    • FR
    • PT
    • العربية
    • 简体中文
Sign up | Sign in
For Universities
For Experts
For Governments
For Businesses
For Sport Institutions
Home > FAQ’s

FAQ’s

Welcome to our FAQ section, where you will find quick and clear answers to the most common questions about our services.

 

If you do not find what you are looking for, do not hesitate to contact us directly.

FAQs

Can I enrol in a new course on the app?

The Sport Academy app gives you access to the campus, where you can access the course content, download materials, and track your learning progress. To enrol in new courses, you need to go to www.sportacademy.com. After completing your order for a new course, you'll have access to the course on the app.

My course content is not loading or appearing blank. What should I do?

If a course module is not appearing, it may be due to your browser blocking pop-ups.

Follow these steps to enable pop-ups for Sport Academy:

  • Google Chrome

    1. Click the three-dot menu in the top-right corner and select Settings.

    2. Scroll down and click Privacy and security > Site settings.

    3. Under Content, select Pop-ups and redirects.

    4. Click Add under Allowed to send pop-ups and use redirects and enter the Sport Academy URL.

  • Mozilla Firefox

    1. Click the three-line menu in the top-right corner and select Settings.

    2. Go to Privacy & Security and scroll down to Permissions.

    3. Find Block pop-up windows and click Exceptions.

    4. Enter the Sport Academy URL and click Allow.

  • Microsoft Edge

    1. Click the three-dot menu in the top-right corner and select Settings.

    2. Click Cookies and site permissions > Pop-ups and redirects.

    3. Under Allow, click Add and enter the Sport Academy URL.

  • Safari (Mac)

    1. Open Safari and click Safari > Settings (or Preferences on older versions).

    2. Go to the Websites tab and select Pop-up Windows in the left menu.

    3. Find Sport Academy in the list and select Allow.

After enabling pop-ups, refresh the page and try accessing the course again. If the issue persists, try using a different browser or contact Support.

Can I enrol in multiple courses at the same time?

Absolutely! You can enrol in as many courses as you wish and learn at your own pace.

The course videos won’t load. How can I fix this?

First, ensure your internet connection is stable. Then, experiment with other browsers, such as Google Chrome or Mozilla Firefox. Clear your browser cache and disable any ad blockers that might interfere with the platform.

How do I delete my account?

To delete your account, click on your profile dashboard. Select "Account Details" and scroll to the bottom of the page to find a "Delete Account" option.

I can’t access a course

If your course has disappeared from the ‘My courses’ page or the ‘Academy’ page, contact Support for help.

LOGO_NEGATIVO 1
  • How we teach
  • About us
  • FAQ’s
Linkedin X-twitter
Schools
  • Digital and Innovation
  • Governance and Diplomacy
  • Health and Physical Activity
  • Management and Sustainability
  • Training and Performance
Categories
  • Sustainability
  • Inclusion & Diversity
  • Esports
  • Healthy Lifestyles
  • Sport Marketing & Communication
  • Governance at Sport Organisations
  • Integrity
Courses
  • Catalogue
logo-sport-academy-blanco
  • How we teach
  • About us
  • FAQ’s
Linkedin X-twitter

Schools

  • Digital and Innovation
  • Governance and Diplomacy
  • Health and Physical Activity
  • Management and Sustainability
  • Training and Performance

Categories

  • Sustainability
  • Inclusion & Diversity
  • Esports
  • Healthy Lifestyles
  • Sport Marketing & Communication
  • Governance at Sport Organisations
  • Integrity

Courses

  • Catalogue
Copyright 2025 SportAcademy. All Rights Reserved.
  • Legal Notice
  • Privacy Policy
  • Cookie Policy
Sport AcademySport Academy
Sign inSign up

Sign in

Don’t have an account? Sign up
Lost your password?

Sign up

Already have an account? Sign in
Continue with Google